WHAT IT’S FOR
AS A SMALL OPERATOR IN THE FOOD & WINE INDUSTRY
I would like to…
- No longer waste time and money creating and updating my wine list.
- Never have to tell a customer: “I’m sorry, this wine is on the list but it’s not available.”
- Always know how to recommend the right wine, even without a sommelier, by combining dishes and customer preferences in real time.
- Offer impeccable service even with inexperienced staff.
- Be able to upsell (one more bottle!) and cross-sell (one more dish from my menu!).
- Have full control over inventory.
A Management System
CAIVE’s virtual cellar combines advanced features with maximum usability to ensure total and real-time control of your cellar.
- A database with thousands of pre-entered labels to facilitate the entry and selection of wines in your digital list.
- Real-time updating of the wine list, customizable with your venue’s graphics and colors, showing only the wines that are truly available by the glass or bottle.
- Easy search options for wines , based on type, grape varieties, regions, food pairings, and more.
- The ability to highlight specific or recommended products to enhance performance and facilitate cross-selling and up-selling
- Consumption monitoring, to collect data on customer preferences and know in real time, both in the dining area and in the cellar, which wines are truly available by the glass or bottle and in what quantities.
A Virtual Sommelier
With the average age of staff increasing and labour costs rising, finding specialized personnel for wine service and sales, as well as young trainees, has become increasingly challenging. Often, owners must step in to work in the dining room themselves.
- CAIVE’s Virtual Sommelier is here to help. It guides customers in selecting the perfect wine while assisting wait staff in recommending the best wines for the dishes on the menu. With its integrated AI system, CAIVE enhances food-wine pairing by matching each label with the ingredients and dishes it complements best.
A Self-Order Web App
Looking to shorten service times and eliminate ordering errors? The Distance Ordering Web App is designed for just that. Customers place their orders, which are then transmitted to a mini printer at reception and/or in the kitchen.
The order seamlessly enters the service chain, indicating the area and station from which it originated, ensuring it reaches the customer quickly and without errors.
Payment is handled at check-out, managed by the standard system for billing extra costs.
AS A DISTRIBUTION OPERATOR (WINE SHOPS, HYPERMARKETS, LARGE-SCALE DISTRIBUTION)
I would like…
- Customers to find what they are looking for without needing to ask the staff.
- To always have the answer to the question: “Is it available in-store or only online?”
- Enhance Sales with Food-Wine Pairing Promotions
Efficient Management System
To meet commercial demands, promoting specific products during certain periods is often necessary. Quickly and easily updating prices while tracking campaign performance is crucial.
Use the kiosk to share promotions and updates with customers, encouraging them to purchase featured products.
Virtual Sommelier
The larger the store, the more opportunities there are to pair wines with available food items. Encourage customers to do so to boost the average purchase value.
The kiosk includes CAIVE’s virtual sommelier, allowing users to select food items from other store areas to pair with wines.
Informative Kiosk
With limited sales staff, even the least experienced customers need to shop independently.
CAIVE offers an interactive kiosk upon request, where customers can browse and self-order based on user-defined criteria.
